Rachel runs lending at a regional non-bank. Clear criteria. Specific asset class, loan size, leverage, geography all documented.
She still spends half her week on deals that don’t come close to fitting the box. Her first instinct was that brokers weren’t reading carefully enough. That’s not what’s happening.
Most brokers sending off-mandate deals aren’t being careless. They’re working off whatever version of the mandate they last saw.
Which might be months old. Which might have been passed along secondhand. Which might have never reflected current criteria in the first place.
This isn’t a fringe issue. Underwriting standards in CRE shift quarter to quarter, sometimes faster. Invesco’s analysis of Federal Reserve lending survey data confirms just how frequently CRE lending criteria move underneath everyone’s feet.
The brokers sending bad-fit deals aren’t guessing randomly. They’re guessing from stale data. Here’s the real problem.
A lender’s mandate doesn’t have anywhere to live where the right people can see it current, in real time.
It exists in an email sent once. A conversation at a conference. A line in a marketing deck that hasn’t been updated since it was designed.
None of those are a place of record. They’re snapshots. And snapshots go stale the moment the criteria shift even slightly. Every off-mandate deal that lands in the inbox costs real time.
Review it. Realize it doesn’t fit. Move on. Multiply that by every deal that shouldn’t have been sent in the first place. That’s hours a week spent filtering instead of underwriting.
And on the other side? The deals that would actually fit are sitting with a broker who has no way of knowing they’d be wanted. The criteria mismatch runs in both directions: lenders getting the wrong deals, and the right deals never finding them.
The fix isn’t sending criteria out more often. A clearer one-pager is still a snapshot. It’ll be stale again within a quarter, sometimes within weeks.
What actually fixes this is giving the mandate a real place to live. One that updates the moment criteria change and stays visible to the right people continuously, not on whatever schedule someone remembers to resend it.
The Lender solution page shows exactly how that works. And because lenders join free, always, there’s no cost to getting a current mandate in front of the right brokers.
This usually isn’t a mandate problem at all. It’s a visibility problem. The criteria are almost certainly fine. The issue is that nobody outside the lending team has a current, reliable way to see them.
Walk through your actual mandate directly. Book a call.
